We aim to ship out orders within 3 business days from purchase.
Please ensure you provide the correct name, address and phone number, as we will not be held liable for lost or undelivered parcels.
Orders will be shipped via Hong Kong Post or SF Express.
FREE shipping for orders over HKD280 with Hong Kong Post.
Delivery will take 1 - 3 business day. We do not ship to PO boxes.
Please be noted that with Hong Kong Post, if no one is at the given address during the time of delivery, you will receive an email or SMS notification to collect your parcel at your nearest post office.
For other countries - please email us at firstname.lastname@example.org
Due to hygiene and safety standards, we are unable to offer refunds or returns unless we shipped you the wrong product or if the product was damaged upon arrival. In such unfortunate circumstances, please email us at email@example.com with photos of the product, packaging and shipping label within 48 hours upon receipt. We will happily provide a replacement.